2017 December - ​State Veterinary Diagnostic Laboratory, Menangle Christmas and New Year trading hours 2017/18


To our valued customers

As the year comes to a close we would like to take this opportunity to thank you for your ongoing support of our laboratory.

We would like to advise that over the Christmas and New Year period for 2017/2018 our trading hours are as follows:

Please ensure that couriers are contacted to confirm their operations during the holiday period. Pick-ups just prior to public holidays may be held over in courier holding facilities in which the storage conditions cannot be accounted for. Please discuss this with couriers prior to sending samples.

Deliveries on a Saturday, Sunday or Public Holiday will generate a surcharge if not pre-approved. Please ensure that delivery is essential and unable to wait for normal trading hours.

The Emergency Animal Disease Hotline will continue to operate continuously over the holiday period and can be contacted on 1800 675 888.

For any enquiries related to the laboratory operations over the holiday period, please contact our Customer Service Unit on 1800 675 623 during normal trading hours.

For further information about the services offered by DPI Laboratory Services please visit our website: www.dpi.nsw.gov.au/labs.

Again we thank you for your support of DPI Laboratory Services and look forward to continuing to assist your business in being able to make reliable and professional decisions based on the results we provide during 2018 and beyond.