Issue 49 - EMAI Diagnostic Laboratories Menangle
Christmas and New Year trading hours 2018/19
To our valued customers,
As the year comes to a close we would like to take this opportunity to thank you for your ongoing support of our laboratory.
We would like to advise that over the Christmas and New Year period for 2018/2019 our trading hours are as follows:
Please ensure that couriers are contacted to confirm their operations during the holiday period. Pick-ups just prior to public holidays may be held over in courier holding facilities in which the storage conditions cannot be accounted for. Please discuss this with couriers prior to sending samples.
The Emergency Animal Disease Hotline will continue to operate continuously over the holiday period and can be contacted on 1800 675 888.
For any enquiries related to the laboratory operations over the holiday period, please contact our Customer Service Unit on 1800 675 623 during normal trading hours.
For further information about the services offered by DPI Laboratory Services please visit our website: www.dpi.nsw.gov.au/labs.
Again we thank you for your support and look forward to continuing to assist your business in being able to make reliable and professional decisions based on the results we provide during 2019 and beyond.
Submissions to our Veterinary Diagnostic Laboratories
Samples for our Veterinary Diagnostic Laboratories must be accompanied by a submission form. These forms are downloadable at the NSW DPI website. Please throw away any out-of-date submission forms that you have in the clinic.
For suspect notifiable disease testing, the address of where the sample was collected should be included on the submission form. If the property has a property identification code (PIC) this should be included on the submission form.
To report suspect notifiable animal pests and diseases phone:
The Animal Biosecurity Emergency Hotline 1800 675 888 (available 24-hours a day), or
Your Local Land Services office on 1300 795 299 (available during business hours)