complaints

2017 December - After hours care of patients or “Who will look after my pet when you are closed?”

 

Veterinarians discuss many issues when animals are admitted to their hospital but phone calls to the Board office suggest they often overlook covering the issue of “what happens after hours”. Veterinarians may think the clients know what arrangements are in place but it’s wrong to assume the client knows what your practice offers after hours.

2016 December - Complaints Committee

Report from the Complaints Committee

The Board has reviewed and determined 33 complaints made against veterinarians since March 2016.  Of these, one case was withdrawn, 22 complaints were dismissed and 2 complaints were dismissed with a recommendation to the veterinarian.

Unsatisfactory professional conduct

Three veterinarians were found guilty of unsatisfactory professional conduct:

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